Aesop Customer Service

How can we help you?

Topics

Prompt Action

Product Consultation Delivery Timeframes Track a Parcel Return a Purchase

Frequently asked questions

What are your delivery options and shipping costs? What should I do if an item is missing from my order? How can I return my purchase? Do Aesop products have an expiry date? What are your payment options?

Speak with a consultant

We welcome you to contact us via live assistance. Our trained consultants are available to provide personalised advice.

Hours of operation: Monday–Sunday, 10am – 6pm MYT.

Book Consultation

Send us a message on WhatsApp

Hours of operation: Monday–Sunday, 10am–6pm MYT.